Autonomous Vehicles Performing as Robots
To drive adoption of autonomous vehicles, the design of user experiences should be treated as ‘interactions with robots’, not as cars. Trustworthy autonomous vehicle-based services are possible if the user experiences are modeled after design principles from the field of human-robot interaction.
How might our understanding of designing robot behaviors be leveraged to create trust in autonomous vehicles at the individual level?
I set out to answer this question by exploring user's perceptions of autonomous vehicles by making models and conducting user research. First, I built a full-scale model that served as a vessel to study how user's might act in an autonomous vehicle. Currently, I am finishing my functioning autonomous vehicle that will be used to explore people's perceptions of autonomy and their comfort with relinquishing control.